Terms of Service
Effective Date: September 17, 2025
1. Acceptance of Terms
By accessing and using the services provided by B Great Co. Business Solutions ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Description of Services
B Great Co. provides web development, AI solutions, digital marketing, and business automation services. Our services include but are not limited to:
- Website design and development
- AI-powered business tools and automation
- Digital marketing and SEO services
- Business process optimization
- Technical consulting and support
3. Service Agreement and Scope
Specific services will be detailed in individual project agreements, statements of work, or service contracts. These documents will specify:
- Project deliverables and timelines
- Payment terms and pricing
- Client responsibilities and requirements
- Intellectual property ownership
- Support and maintenance terms
4. Payment Terms
Fees and Billing
- All fees are due according to the payment schedule specified in your service agreement
- Payment is typically required before work commences or according to milestone schedules
- Late payments may incur additional fees and project delays
- All prices are in USD unless otherwise specified
Refund Policy
Refunds are considered on a case-by-case basis. Work completed and delivered cannot typically be refunded. Refund requests must be submitted in writing within 30 days of payment.
5. Client Responsibilities
Clients agree to:
- Provide accurate and complete information necessary for project completion
- Respond to requests for feedback and approvals in a timely manner
- Provide access to necessary systems, accounts, and resources
- Review and approve deliverables within specified timeframes
- Maintain confidentiality of sensitive project information
- Comply with all applicable laws and regulations
6. Intellectual Property
Client Content
Clients retain ownership of all content, data, and materials provided to us. By engaging our services, clients grant us a license to use such materials solely for project completion.
Deliverables
Upon full payment, clients receive ownership rights to custom-developed deliverables as specified in the service agreement. We retain rights to our proprietary methodologies, frameworks, and reusable components.
Third-Party Elements
Projects may incorporate third-party software, themes, or components subject to their respective licenses. Clients are responsible for compliance with third-party licensing terms.
7. Confidentiality
Both parties agree to maintain confidentiality of sensitive information shared during the course of our business relationship. This includes but is not limited to business strategies, technical specifications, customer data, and proprietary information.
8. Limitation of Liability
To the maximum extent permitted by law, B Great Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
9. Warranties and Disclaimers
We warrant that our services will be performed with reasonable skill and care. However, we make no warranties regarding specific business outcomes, search engine rankings, or performance metrics unless explicitly guaranteed in writing.
Disclaimer: Our services are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
10. Termination
By Either Party
Either party may terminate services with 30 days' written notice. Upon termination, payment is due for all work completed to date.
For Cause
Either party may terminate immediately for material breach, non-payment, or violation of these Terms. We reserve the right to suspend services for non-payment after 15 days past due.
11. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, pandemics, or technical failures.
12. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English and governed by U.S. law.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
14. Modifications
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Continued use of our services after modifications constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
16. Contact Information
For questions regarding these Terms of Service, please contact us:
B Great Co. Business Solutions
Email: hello@bgreatcompany.com